Frequently Asked Questions

Browse below for quick answers to some of our mostly commonly asked questions.

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Questions About Wheelchairs

We offer manual, transport, power and travel wheelchairs to suit a wide range of mobility needs for Ontario residents. We offer rental services on available wheelchairs as well as access to funding programs to aid in the purchase of new wheelchairs.

At Homestead Oxygen and Medical Equipment, Mobility Specialists are available to assess your mobility requirements and recommend a wheelchair that fits your lifestyle and physical needs.

Yes, our Mobility Specialists provide in-home and in-store wheelchair fittings across Ontario to ensure proper support and comfort. See our locations HERE or contact us today to meet your local Mobility Specialist.

Yes, Homestead Kids & Medical Equipment is a division of Homestead Oxygen & Medical Equipment that specializes in paediatric care. Our paediatric mobility specialists have additional training to widen their knowledge in the field. At Homestead Kids, we carry a variety of paediatric wheelchairs designed for children with mobility needs, and service the same areas as our headquarters. Contact us today to get in touch with your local paediatric specialist.

Homestead Kids

Yes, we offer wheelchair rentals for short-term use throughout Ontario. If you are scheduled for a surgery in which will require the temporary use of a wheelchair, we recommend you call us as soon as your surgery is scheduled to ensure all equipment required is scheduled for delivery and installation prior to your discharge from the hospital.

Connect with Ontario Funding Specialist at Homestead Oxygen & Medical Equipment to see qualifications for Manual Wheelchairs

Questions About Walkers + Rollators

We offer standard walkers, rollators, and walker-cane hybrids for residents across Ontario.

Our team can assist you in adjusting your walker for optimal ergonomic support during in-store or in-home appointments.

Yes, many rollators qualify for ADP funding in Ontario, for qualified applicants. We can help you with the application process.

Yes, we encourage customers to try out different models at our locations to find the best fit.

Yes, we offer maintenance and repair services for all walkers purchased or rented through us.

Nexus 3 Walker Rollator from Humancare Available at Homestead Oxygen + Medical Equipment

Questions About Mobility Scooters

We offer 3-wheel and 4-wheel scooters for indoor and outdoor use across Ontario.

When choosing a scooter, lifestyle, terrain and physical ability are all important considerations. Our mobility experts will help you select a scooter best suited to your needs and mobility goals.

Yes, some mobility scooters qualify for ADP funding or other financial assistance, with limitations. Connect with your mobility specialist today to discuss qualifying terms.

Yes, we offer test drives at any of our three locations to ensure comfort and fit.

Yes, we provide full service, maintenance, and parts replacement for all mobility scooters.

Indoor Outdoor Mobility Scooter; the Pursuit from Pride Mobility

Questions About Funding

Programs like ADP, March of Dimes, ODSP, and private insurance may help cover equipment costs.

We guide you through the Assistive Devices Program (ADP) application and help complete the required paperwork.

In most cases, yes. A referral or prescription from a healthcare professional is required for funding.

Yes, we assist Ontario clients in preparing and submitting insurance paperwork for eligible items.

Absolutely. We provide detailed quotes and product descriptions to support your funding application.

Qualify for Ontario Mobility Equipment Funding such as Assistive Devices Program ADP

Questions About CPAP + Oxygen Services

Yes, we provide a wide range of CPAP machines, masks, and accessories to support sleep apnea treatment.

Yes, a prescription from a licensed healthcare provider is required to dispense CPAP and oxygen equipment.

Yes, we supply portable and stationary oxygen concentrators or portable oxygen tanks for home and travel use in Ontario.

Absolutely. Our CPAP Specialists provide training and support for proper use and maintenance of your CPAP equipment.

Yes, short-term and long-term oxygen rentals are available throughout Ontario.

Home Oxygen Services Funded by Ontario Assistive Devices Program ADP

Questions About Power Lift Chairs

A power lift chair helps individuals stand up and sit down safely using a powered lifting mechanism.

Yes, we carry a variety of sizes and styles to ensure comfort and proper support for all users.

Some lift chairs may be partially covered by funding programs or private insurance. We can assist with eligibility checks.

Yes, we carry a range of models at each of our Ontario locations and welcome customers to visit your nearest Homestead Showroom to test various models, and discuss your needs with our knowledgeable customer service representatives.

Yes, we offer white-glove service of our Lift Chairs for an additional fee. This includes chair assembly, function testing in-home delivery and professional setup across Ontario.

Stand up from your reclining chair with ease with Pride Mobility Radiance Lift Chair

Questions About Stairlifts & Other Lifts

Yes, we provide professional stairlift installation services throughout Ontario.

Yes, we offer customized stairlifts to fit both straight and curved staircases.

Some programs and private insurance plans may provide partial coverage. We help clients navigate funding options.

Most stairlifts are compact and can be installed on standard-width stairs. We provide a home assessment to ensure fit.

Regular servicing keeps stairlifts running smoothly. We offer maintenance packages across Ontario.

Stairlift Installation from Homestead Oxygen and Medical Equipment Ontario

Questions About Accessibility at Home

We supply grab bars, ramps, bath safety products, and more to improve home safety and accessibility.

Yes, we offer professional home accessibility assessments to recommend suitable modifications.

Yes, we offer full installation services for all home accessibility products across Ontario.

Yes, programs like March of Dimes and local grants may cover some accessibility improvements.

Yes, we work with you to design and implement custom solutions for your home’s unique needs.

Questions About Rental Equipment

We rent wheelchairs, walkers, hospital beds, lift chairs, oxygen equipment and more throughout Ontario.

We offer flexible rental terms—daily, weekly, or monthly—to suit your needs.

Yes, we deliver and pick up rental equipment anywhere in Ontario.

Yes, we offer travel-friendly rentals for Ontario residents or visitors needing temporary support.

All rental equipment is thoroughly sanitized and inspected before each use to ensure safety and hygiene.

Access Mobility Equipment with Funding through the Ontario Assistive Devices Program (ADP)

Questions About Maintenance and Repair

Yes, we offer repair services for wheelchairs, scooters, lift chairs, and more.

You can call or fill out a service request form HERE to book a repair

We provide urgent repair services when needed. Contact us to discuss your situation.

Yes, we provide preventive maintenance plans to keep your equipment functioning properly.

Yes, many repairs can be done on-site by our mobile technicians across our service area.

Ontario Disability Support Program funding for accessibility equipment
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Visit our Contact page to find contact information for your nearest Homestead Location
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